The “Invisible Check-In” Method: How Top Coaches Get 95%+ Response Rates Without Ever Asking “How Was Your Week?”

Admin
Top Coaches

Hey coach,

Imagine this: Your clients log workouts, send progress pics, and message you fire emojis… before you even reach out.

No forms. No chasing. No awkward “just following up” texts that get left on read.

It’s not a dream. It’s happening every single week for the highest-performing Trellis coaches, and they’re doing it with one perfectly timed 60-second video.

We call it the Invisible Check-In. Here’s exactly how it works.

The Simple 4-part Formula

  1. Send a short Trellis video Sunday night or Monday morning
  2. Open with genuine, specific celebration (auto-progress overlays make you look like a wizard)
  3. Ask ONE irresistible question they can’t wait to answer
  4. Close with a silent screen that says “Hit reply and tell me…”

That’s literally it. Clients open the video, smile, and reply in minutes.

Average response time from our top coaches? 28 minutes. Many reply in under 60 seconds.

The 4 Video Scripts That Make Clients Volunteer Their Check-Ins

Script 1 – Sunday Night (55 seconds) “Sunday vibe check, [Name] — you’re officially down 11.2 lbs in 6 weeks and your squat just jumped 35 lbs. That’s not normal, that’s legendary. Quick question before we crush another week: what’s the ONE thing you want to own this week? Hit reply and tell me.”

Script 2 – Immediate PR Reaction (45 seconds) “[Name], you absolute beast — 185 × 5?! That’s a 30-lb PR since week 3. Look at this timeline… Tell me right now: how did that last rep feel in your body? One word or voice note, go.”

Script 3 – Wednesday Mid-Week Pulse (50 seconds) “Halfway through the week and you’re 4/4 on workouts with protein nailed every day. Your streak is on fire. One question: energy levels right now, 1–10? Reply with a number.”

Script 4 – Friday Lock-In (65 seconds) “Friday report: 6 out of 7 days crushed, steps at 112% of target, down another 0.9 lb. Weekend’s coming — confidence level you protect this momentum, 1–10? Reply and I’ll shoot you the exact survival plan.”

Pro tip: add Trellis one-tap reaction buttons (🔥 💪 😤 😴) and watch half your clients respond in three seconds flat.

Real Results from Coaches Using This Weekly

  • 95–98% check-in completion rate (most with zero reminders)
  • Replies now average 40+ words plus photos or videos (instead of one-line texts)
  • Multiple coaches have gone months without a single no-show
  • One 8-week group challenge just hit 100% adherence for the first time ever

Game on, The Trellis Team